Shipping policy
Race Plastics
Tel: 0113 868 8941
Email: support@raceplastics.com
Web: www.raceplastics.com
DELIVERY
1 The Company shall deliver the Goods to any premises (whether in the United Kingdom or in any other country) notified to the Company by the Customer and for the avoidance of doubt the Customer shall be liable for any costs incurred by the Company in relation to carriage, postage and packing and any other applicable duties taxes and charges.
2 Delivery access - Orders may be delivered in lorries of up to 28 tons. Therefore, it is important that your property is accessible by such vehicles.
3 The Company shall use its reasonable endeavours to deliver the Goods to the premises stated by the Customer by any delivery date estimated by the Company and for the avoidance of doubt the Customer acknowledges that the delivery date is not guaranteed or of the essence of the Contract and that the Company shall in no circumstances be liable to the Customer for any losses, damages or charges incurred by the Customer due to the late delivery of the Goods.
4 Goods delivered to the Customer shall be deemed accepted by the Customer and the Customer shall inspect the Goods immediately upon delivery and in all cases shall inform the Company in writing within 5 (five) days of delivery of any damage, shortages or non delivery of the Goods.
5 Where the Goods are being purchased by a business for use in the business and delivered in instalments each delivery shall constitute a separate contract and failure by the Company to deliver one or more of the instalments in accordance with these Conditions or any claim by the Customer in respect of any one or more instalments shall not entitle the Customer to treat the Contract as repudiated.
6 All orders shall generally incur a delivery charge. Delivery charges will be advised to the customer prior to the acceptance of on order.
7 It is required that there is someone available at the delivery address to receive deliveries. In the absence of someone to receive a delivery, written instructions may be attached to the main door of the property to which delivery is to be made. Such instructions can include a location at the property where can be safely stored in the absence of someone to receive the order.
7.1 Should there be nobody available to receive the order, delivery will have to be arranged for another time, and this will incur an extra delivery charge of £25
7.2 Our deliveries are made by driver only vehciles, as such the driver will not usually help other than ofloading the vehicle. It is important that the customer has sufficient help at the property to offload the vehicle as many items are bulky and or heavy.
8 If the Customer fails to take delivery of the Goods (or fails to give the Company adequate delivery instructions at the time stated for delivery otherwise than by reason of any cause beyond the Customer's reasonable control or by reason of the Company's fault) then without prejudice to any other rights or remedies available to it the Company may:
8.1 store the Goods until actual delivery and charge the Customer for the reasonable costs (including insurance) of storage; or
8.2 sell the Goods at the best price readily obtainable (after deducting all reasonable storage and selling expenses) and charge the Customer any shortfall below the price obtained under the Contract.